Privacy Policy

Sprout Maternity value your business and, by extension, your privacy. As a result, we make every effort to protect the information you provide us. The details of our privacy policy is presented below.

COLLECTION OF PERSONAL INFORMATION

When you create an account prior to making a purchase, we may ask for the following personal information:

  1. Name
  2. Delivery Address
  3. Email Address
  4. Mobile Number

This information assists us in delivering on the following:

  1. To deliver the products you have purchased via our website
  2. To communicate with you during the delivery process
  3. To communicate with you as part of our customer service efforts
  4. To provide you with relevant product information
  5. To optimise our website and to improve your shopping experience

CUSTOMER COMMUNICATIONS

Sprout Maternity will communicate with you about your order and the purchased product via email and, in some cases, via mobile. As a result, it is important that you provide a valid email address during the checkout process.

From time to time, Sprout Maternirt may also request feedback on your order, the shopping experience and the products offered via emails and surveys for the purpose of improving our service to you and our product offering. If you do not wish to receive such material, you may unsubscribe from our mailing list at any time by emailing sales@sproutmaternity.com.au.

When you select to be a Sprout Maternity subscriber, we’ll also use your personal information to send you marketing or promotional information from time to time. You can opt out of receiving marketing information from Styletread at any time by using the unsubscribe function within the email newsletter.

UPDATING YOUR PERSONAL INFORMATION

You can update your personal information by accessing your account by logging in to your Account.  You can also access this page by clicking on the “My Account” icon in the top right corner of our website. Use your email address and password to login and update your account details.

SECURITY OF YOUR PERSONAL INFORMATION

Sprout Maternity will take all reasonable steps to ensure that the information we collect will be safely and securely stored.

We protect your personal information by:

  1. Restricting access to personal information
  2. Maintaining technology products to prevent unauthorised computer access
  3. Securely destroying your personal information when it’s no longer needed for our record retention purposes

When making a purchase with Sprout Maternity, your financial details are passed through a secure server using the latest SSL (Secure Sockets Layer) encryption technology. If you have any questions regarding our security policy, please contact sour sales team on sales@sproutmaternity.com.au

DISCLOSURE OF PERSONAL INFORMATION

As valued customers, Sprout Maternity will not disclose your information with any other organisations other than those directly related to the delivery of the products you have purchased from the Sprout Maternity website.

There may be some exceptional circumstances for disclosing your personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.

COMPLAINTS 

If you believe that your privacy has been breached by Sprout Maternity, you can contact our sales team on sales@sproutmaternity.com.au and all attempts will be made to resolve the matter.

COLLECTION OF COMPUTER DATA

When you visit our website, whether as an account holder or a visitor, our servers and our Google Analytics account automatically records the information that your browser captures whenever you visit a website.

This data may include information such as your computer’s Internet Protocol address, browser type or the webpage you were visiting before you came to our site, pages of our site that you visit, the time spent on those pages, information you search for on our site, access times and dates, and other statistics.

We don’t treat the data collected as personal information or use it in association with other personal information, though we may aggregate, analyse and evaluate such information to better tailor or improve the services or products provided.